FAQ

Are these products suitable for Raynaud's?
Yes. Our heated gloves, socks, and jackets are specifically chosen to help people with Raynaud's phenomenon and poor circulation manage cold-related symptoms. We'd always recommend continuing to follow your doctor's advice alongside using any warming product.

Do you ship to Ireland and the rest of Europe?
Yes. We ship to Ireland and all EU countries. Delivery times vary by product but are typically 7–14 business days.

What's your returns policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us through the Contact page to start a return.

What's the difference between USB heated and battery-powered products?
USB heated products plug into a power bank or USB port for continuous heat — ideal for indoor or desk use. Battery-powered products have a built-in rechargeable battery for untethered use outdoors.

How do I choose the right heat setting?
Most of our products have 3 settings — low, medium, and high. We recommend starting on low and adjusting up as needed. For Raynaud's attacks, medium or high for a short burst, then drop to low to maintain warmth.

Can I wash heated gloves and socks?
This varies by product. Check the individual product page for care instructions. Most heated gloves should be hand-washed only and never machine-dried.

Is it safe to sleep in heated products?
No. We don't recommend using electrically heated products while sleeping. Use them to warm up before bed, then remove before sleep.